We’re so confident you’ll love your Harlow Fine Jewellery purchase that we offer a money-back guarantee on all jewellery items across the boutique. If for whatever reason you’re not 100% satisfied with your new purchase, simply post the jewellery back to us in its original packaging including all tags still attached within 14 days of placing your order. Your refund will be credited to you as soon as we’ve received the item.
For instructions on how to return an item please email
Please be aware that we can only give refunds for items that come back to us in the same condition as they were received, in their original packaging and with all tags still attached.
We’re equally happy to provide exchanges on purchases made with us. Please return the item as per the process above, providing details of the item you’d like to exchange it for and we’ll post it out to you as soon as we receive your return.